I called you because my OnDemand was not working. A message popped up my screen with your phone number and an error message. After calling you and allowing you to remotely fix my OnDemand I have no cable at all. I am worse off then I was before I called you because now my box and tv look frozen. Even though you told me you would give me a discount on my bill I dont feel any better about your service. Shame on your cable and internet that refuses to consistently work.
Sincerely
Esperanza
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